Quality
engineering, applied statistical consulting,
and training services for R&D, product, process,
and manufacturing engineering organizations.
Quality Tools of the
Trade
In the early 1980s, Carl Mentch at GE Lighting in
Cleveland wrote a
series of short documents describing fundamental statistical methods
that he called Quality Tools of the Trade. These wonderful documents
included: a short explanation of the method, data requirements and
conditions for use, the procedure, one or more lighting-specific
example problems, and a lighting-specific homework problem. I (Paul)
was lucky to receive these documents and I even got to attend some of
the popular seminars held at GE by Carl and others on these topics. GE
Lighting still reproduces Carl's original Quality Tools of the Trade
for their new engineers.
The documents listed below are our own Quality Tools of the Trade. Some
of the documents are on topics originally picked by Carl but there are
many others that we've added over the years. We use these documents as
appendices for our various course materials and we also let customers
pick from the list to design their own custom Tools of the Trade
courses. Each topic can be covered in a 1.0-1.5 hour session which
includes time to work through the example problems and for discussion.